food allergies and DIETARY RESTRICTIONS policy

**Byblos Deli  Food Allergies and Dietary Restrictions Disclaimer and Policy**

**Update and Effective Date: January 1, 2024**

At Byblos Deli, the well-being and satisfaction of our customers are our top priorities. To ensure a safe and enjoyable catering experience, please carefully review and adhere to the following Food Allergies and Dietary Restrictions Disclaimer and Policy:

1. **Communication of Dietary Restrictions and Allergies:**

   - Clients must clearly communicate any food allergies, dietary restrictions, or special requests/preferences when placing a catering order.

   - Accurate information is crucial for us to prepare and deliver safe and suitable food items.

2. **Cross-Contamination Warning:**

   - Our kitchen processes various ingredients, and despite rigorous sanitation practices, cross-contamination may occur.

   - An allergen-free environment cannot be guaranteed.

3. **Ingredient Transparency:**

   - Detailed ingredient information is available upon request, and clients are encouraged to thoroughly review our menu and ingredient lists.

   - Clients are responsible for informing their guests of potential allergens in our dishes.

4. **Allergen-Specific Precautions:**

   - While we take extra precautions to prevent cross-contact, we cannot assure the absence of allergens.

   - Clients with severe allergies should exercise caution and assess their personal risk tolerance.

5. **Client Responsibility:**

   - Clients are responsible for communicating the presence of allergens in our food to their guests.

   - Specific concerns or questions about allergens should be addressed with our team.

6. **Liability Waiver:**

   - Placing a catering order with Byblos Deli signifies that clients acknowledge and accept the inherent risks associated with food allergies and dietary restrictions.

   - Byblos Deli and its affiliates are not liable for any adverse reactions resulting from the consumption of our food products.

7. **Cancellation Policy:**

   - In the event of a cancellation due to undisclosed Food Allergies and Dietary Restrictions, our standard cancellation policy will apply.

We appreciate your cooperation and understanding in ensuring a safe dining experience. If you have any inquiries or concerns about our policies, please contact our team before placing your catering order.

Thank you for choosing Byblos Deli. We look forward to providing you and your guests with an exceptional and worry-free catering experience.

Chef Khalil

Byblos Deli